ROCK SOLID LEADERSHIP-How Anyone, In Any Job Can Lead With Enthusiasm, Passion, and Purpose. In this keynote you will learn the ten fundamentals that are paramount to becoming and effective leader, and how they can be applied in your business and life in absolutely any situation. In this presentation, Robin shares the tools and strategies that helped him lead his company, Dark Horse Recording, to extraordinary success.
THE POWER OF SERVICE-How to Consistently Exceed The Expectations Of Your Customers. The difference between businesses that thrive and ones that struggles to keep the doors open often boil down to one thing how well their customers are served. OK, we all know that. But, the critical distinction is knowing how to expand your resources, maximize your efforts, and inspire your team to consistently put great service into practice. Your audience will leave armed with the tools and inspiration to exceed the expectations of your customers.
BIG IDEAS FOR SMALL BUSINESS GROWTH-What Works, What Doesn't, and Why (Breakout Session). Since its inception thirteen years ago, Dark Horse Recording has weathered dramatic technological changes to achieve sustained success; reinventing itself, continually improving, and focusing on customer service. In this presentation, Robin will share factors critical to accelerating small business growth.
Bio:
Robin Crow is a speaker, author, entrepreneur, business owner and one of the most innovative guitarists in the world. With over 2,000 presentations to his name, his expertise on leadership and customer service comes from 30 hard-won years in the trenches as an entrepreneur. For the past 13 of those years, he has led his company, Dark Horse Recording, a four studio complex he built from the ground up, to set the gold standard for customer service and excellence in the recording industry and is home to Faith Hill, Neil Diamond, Michael W. Smith, Jewel, and Alison Krauss to name a few. He has had ten albums released and four books published, including Jump And The Net Will Appear, which has become required reading for many high schools and universities. Robin has been a contributor on CNN and Canada AM, and has made over 55 other national and major market television appearances. He is also a featured speaker for Nightingale Conant.
Robin lives in Franklin, TN and serves on the boards of several organizations. He loves spending time enjoying some of his greatest passions – hanging out with his four children, throwing large barbecues for his studio clients and friends, and spending as much time as possible in the Rocky Mountains.
